Although it is difficult to discern a clear pattern, the interviews conducted with MSF patients indicate that the treatment of civilians and their access to healthcare under Russian occupation depended on the unpredictable behaviour of individual Russian units.
Numerous MSF patients described asking occupation authorities for assistance and for medicines, with varying results. Sometimes requests for assistance were flatly refused, even by military doctors; at other times, people were asked to write lists of the medicines required, although these never materialised.
Patients indicated that the behaviour of Russian units varied widely, with some actively working to treat wounded civilians and ensure the provision of medicine, while others looted pharmacies and medical facilities.
Furthermore, medical practitioners who previously lived in areas occupied by Russian forces described to MSF teams the treatment they received at the hands of soldiers, which included intimidation, detention, violence and ill-treatment. One doctor working in a facility currently supported by MSF described his experiences: